Article

Leader as Designer

**Posted by Julie Pierce**

I recently watched a great TED talk by journalist John Hockenberry called “We are all designers”. As a leader of a team of creatives (including actual designers), I was intrigued by his proposition. Me? A designer?

The premise John so beautifully outlines is that each of us design something every day: a process, a function, a blog post. And he went further to say that good design is determined by intent.

When you interact with a product, a work of art, or an ad, you can immediately tell those created with intent. They are the products with intuitive interfaces that leave you feeling accomplished and not frustrated. They are the ads that leave you feeling connected with the corporation’s core values and not their bottom line. They are the speeches that inspire you to dream along with the speaker and not dream of hearing from a different speaker.

Design with intent is powerful and motivating. And I would argue that every day we lead, we have the opportunity to offer good design or poor design to the teams we lead.

Do you lead with intent? Do you prepare for your daily and weekly interactions? Do you have the end in mind as you prepare the strategy for your projects? Do you see the potential in your team members and foster their growth as you offer them new opportunities?

As leaders, we are daily designing the experience for our clients and the culture for our teams. Are you designing, and leading, with intent?

 

 

Leave a Comment
Article

We Can’t All Be Beths

*Post by Sharon Hodde Miller*

Nearly 10 years ago I sat in an arena in Atlanta, GA that was packed to the brim with college students. I was attending an annual conference hosted by Passion, and Beth Moore was about to take the stage.

In case you have never experienced Beth Moore’s teaching outside the realm of women’s events and teaching videos, it is an awesome thing to behold. I don’t know if the co-ed environment brings out a different side of her, but she was especially on her game. She was fiery and she was powerful. She gripped each one of us with her prophetic message, and she straight up preached it.

As a young 20-something I had never seen a woman teach with such authority and conviction. I had never seen a woman command such a large audience with her anointed words. It was inspiring and it was empowering.

I left that day wanting to be like her.

Since that experience, I have realized that I will probably never be like Beth Moore. Aside from the fact that her combination of gifts is extremely rare—and I do not have them—I am also an introvert at heart. I enjoy teaching, but it is scary and draining and hard for me. I prefer to sit behind the safety of my computer screen.

For a time I shifted my aspirations from “successful woman speaker” to that of “best-selling author.” I may not be made for the stage, but I still wanted to make an impact with my writing. I wanted to make a difference, and I wanted it to be big.

As I have grown older, my expectations have continued to shift away from the goals of my college-aged self. My writing ministry has yet to “explode,” but has instead been a gradual journey of open doors and new opportunities. I have watched as other writers’ careers have taken off faster than mine, an experience that is both humbling but important. Along this path God has refined my motives, skimming away the dross of my desires for self-glory. He has redirected my focus off of my own image and onto His.

If my younger self could see me now, she might accuse me of selling out, of compromising my dreams by settling for something much too small. “What happened to the VISION?” I might ask myself in disappointment. However I think God has replaced the old, me-centered vision with a new vision, a more God-centered one.

The older I get the more I realize that it’s not about the size of my voice, but how I steward it. Whether I have an audience of 10 or 10,000, the more pressing question is whether my gifts and passions are being used for the Kingdom of God.

How well am I overseeing the corner of influence that God has given me?

This new vision of mine is rooted in a more healthy understanding of the Body of Christ. While the Beth Moores of the world are wonderful gifts to the church, 1 Corinthians 12 reminds us that we can’t all be Beths. We can’t all be Beths anymore than the human body can be composed of all ears. Instead, God designed the church with beautiful diversity in which each part is different but incredibly valuable. Without every single member of the body doing its part, the body is handicapped. It cannot function the way it should.

Now, your story is probably different from mine. Perhaps there is another person you aspire to be like, or another area of ministry, workplace, or culture where you want to excel. But perhaps, like me, you have experienced disappointments when you were not as successful as you thought you might be. Perhaps your life hasn’t turned out quite the way you envisioned.

If that is your story, then take heart remembering your role in the Body. Your story, your gifts, and even your failures, have all worked to make you the unique human being that you are, and Scripture tells us that your role matters. No matter how visible or how behind-the-scenes, you play a vital role in serving the Kingdom of God, and we will be a crippled body without you.

Whatever your gift and whatever your role, let me exhort you to steward it with excellence. Give the kind of weight to your role that God gives, not as one who is out for self-glory, but as one who knows that God created you for a purpose.

Whatever your role, your voice, or your cause, it matters. We need you!

Leave a Comment
Article

The Importance of Team – Gestalt

*Post by Shannon Miles*

I majored in Business and Psychology in college (an increasingly long time ago).  I love psychology – but I knew I didn’t love it enough to get my doctorate in it, which is one of the few ways to have a career in the industry.  Thanks to my advisor who encouraged me to double major, I was able to get a job after I graduated.

I saw a prevalent theory in Psychology play out with my team recently…

Gestalt: a structure, arrangement, or pattern of physical, biological, or psychological phenomena so integrated as to constitute a functional unit with properties not derivable by summation of its parts.  In other words, the whole is greater than the sum of its parts.

We are in the midst of a very busy season with work.  We’ve grown very rapidly over this past year, forcing the entire team to stretch beyond their initial roles and responsibilities.  We have the kind of team that recognizes stress in each other and says, “How can I help you?”  “Please, let me do that for you.”  “Show me how to do this and I’ll run with it.”  We were on a corporate call where we all brainstormed on how to help each other during this season and I thought “How very Gestalt of them?!?!”

We are very intentional to create a culture where people don’t only look out for themselves, they look out for their teammates.  It’s important that everyone has a strong appreciation for everyone else’s positions.  There is no such thing as an insignificant role in our company.  Entering data into our CRM is important.  Scheduling phone calls is important.  Sending thank you notes is important.  Networking is important.  Reviewing financials is important.  When we begin to see other’s jobs as less important than our own, we begin to demean others and become prideful.

I’m so incredibly proud of my Gestalt team and that they value the roles of their team members enough to jump in and help when it’s needed.  Does your team struggle with this?  If so, don’t look at them.  Look at yourself.  As the leader, you are responsible for creating a culture that cultivates team, so you might be the source of the problem. Yet, I’m a ‘glass half-full kinda girl’, so I’ll also say you are the source of the solution!

Leave a Comment
Article

Leadership Q&A – Part 2

*Post by Shannon Miles*

This is Part 2 of my Leadership post, as continued from last month’s POST.

Recently I was asked by a friend of mine to answer the following questions for her college business class.  Everything is focused around leadership and I thought they would be good questions for you to ask yourselves, also. Enjoy!

6. Does your organization change effectively when it needs to? - We are a young company who is growing rapidly.  Change is just a part of our culture and everyone on staff has to be comfortable with that.  I think I’m the one who struggles the most with it, but that is an area of growth on which I’m focusing.  We have to balance the need to change and adapt with the need to be stable and consistent for our team.

7. Do you ask yourself how likely it is that your competitors aren’t working on the same questions you are? - We have a very niche market and therefore our biggest competition is “no decision”.  This will change over time, but currently, we do not focus much on competition.

8. How did you get started and how did you get to where you are today? – I started my company in the fall of 2010 after working for 10 years in a Fortune 14 company.  I enjoyed the stability of working in a large company, but wanted to be able to own something of my own.

9. What’s your leadership style? – I am an “S” on the DISC profile, so I prefer pacing, consistency and steadiness.  I am also a high “I” so I like to influence others to look for ways to improve processes, systems and themselves.  I encourage and support my team and ask them often – “How can I help you?”

 10. Who has been the most influential person in your life? – My husband is the most influential person in my life.  He is the smartest entrepreneur, businessman and leader I’ve ever met.  He and I are a great team in our company and our strengths and weaknesses balance each other out.

Leave a Comment
Article

Are You the Shirtless Dad at the Pirate Party?

*Post By Julie Pierce*

A few years ago, we celebrated our oldest son’s 4th birthday in swashbuckling fashion: we hosted a pirate party at the bounce house mega-warehouse. It’s every kid’s dream party, and proved to be a party that has given me nightmares to this day.

One of the kids came accompanied by his dad (whom we had never met) and older brother. We overheard the dad say his wife was out of town for the weekend. (First red flag: dads will go to great lengths to occupy their children’s time when moms are gone). He went on to say this was their third birthday party of the afternoon. (Second red flag: that’s a lot of birthday cake in one day).

The party was going great when all of a sudden, the teenage party helpers began to quickly usher us out of the bounce houses and into another area for pizza and cake. When I asked why we were moving on earlier than scheduled, they simply told me there was “clean up” needed – someone had puked on one of the inflatable slides. (Yes, this is red flag number three).

Thankful I was not in charge of “clean up,” I started serving pizza to a loud room full of sweaty kiddos and parents. After a few minutes, I glanced up to locate my husband.

Instead I saw the aforementioned dad: shirtless. Just standing there, in the middle of the party, casually eating his pizza with his belly in all its glory. Acting as if it was perfectly normal to go “skins” at 4 year-old birthday parties.

Apparently, his older son was the one who puked down the slide (remember all that birthday cake?). And fun-loving dad slid down after him. And instead of making his kids leave such an awesome party after such an awful experience, he decided to stay. Without his shirt on. (Remember what I said about dads and desperate measures?)

The conversations I had with my husband (and our fathers!) about their responsibility to keep things like that from ever happening again are contents for another post. What I do want you to hear is what I learned from that incident:

Sometimes as leaders, we are a lot like shirtless dad at the pirate party. We don’t know when it’s time to just call it a day.

We have a really good run with a product and instead of celebrating the success and moving on to the next, we try to squeeze just a little bit more out of it. Or things start going south with an employee and we keep pouring more resources and energy into turning their performance around even after it’s clear there is no recovery in sight.

As Dr. Henry Cloud describes in his excellent book, Necessary Endings, we all have a hard time letting go of things whose time has passed. Bringing about a necessary ending can be difficult and yet life-giving. Endings are a natural part of every aspect of life (whether a project or pirate party) and by embracing them, we can focus our energies on what really needs our attention (whether another project or a sick kiddo).

Is there a necessary ending you need to bring about in your leadership life?

Are you the shirtless dad at the pirate party?

Leave a Comment
Article

Bossy Older Sisters and Cultivating Female Strength

*Post by Sharon Hodde Miller

When I wrote my last post about the lessons God has taught me through pregnancy, I had not yet learned the gender of my first child. Since then I have, and I am proud to announce that I am having a boy!!!!

Now I must admit that this came as quite a shock to me. I was SURE that I was having a girl. There wasn’t a doubt in my mind. And because I was so certain of my child’s gender, I had already begun to think about how to raise a faithful Christian woman.

As I thought about my future with a daughter, there was one fear that weighed heavily on my heart, as well as my husband’s. In fact, it weighed so heavily on my husband that he secretly wanted to have a boy!

Although it is probably sheer coincidence, my husband and I both had negative experiences with “bossy older sisters.” Within our own families and others, we observed a recurring family hierarchy in which the first child, a daughter, reigned over her siblings like a queen. And to be perfectly honest, I was that sister. I have one sibling—a younger brother—and for reasons I cannot explain to you now, I was bossy. Real bossy. In fact, I think my 30 year-old brother still has flashbacks whenever I raise my voice too loud.

Again, our experiences could be pure coincidence. I am quite sure that not every older sister is a nightmare. I am certain that many female first children are magnificent and caring and responsible and good. But the pattern in our own lives led me to wonder if there was anything behind the trend. As a mother, how could I prevent my daughter from becoming a bossy little girl?

As I mulled over this question I formulated a hypothesis, and I would be interested to hear your own thoughts on it. So here goes:

When I was growing up, adults were very intentional about teaching boys to harness their strength. This emphasis manifested itself in many different ways, but it was especially apparent in the commandment that, under NO circumstances, should a boy ever, EVER hit a girl.

I am grateful that adults took the time to convey this message to boys. It’s an important one. But the funny thing is that adults spent less time teaching girls how to harness their strength. Perhaps this is because girls are, in general, smaller and less physically threatening, but that is not the only way to measure strength. Girls and women are very strong, and one of the ways females exercise their strength is through verbal communication—the abuse of which is sometimes bossy-ness.

That said, I can’t help but wonder if this different approach to raising up boys and girls is the reason that some girls misuse their power. If girls are not taught that they can hurt people with their strength in the same way that boys can, they are probably more likely to abuse their power. And sometimes they do.

Moving beyond my “hypothesis,” we see plenty of examples of female power in Scripture. The Bible provides us with countless examples of both the good uses and horrible abuses of female strength: Rebekah cunningly manipulated her sons and deceived her husband to acquire Jacob’s blessing; Esther courageously used her influence to save the Jewish people; Delilah exploited her marriage to bring about the downfall of Samson and his people; and Joanna, manager of Herod’s household, financially supported Jesus and the disciples.

Although journalists like Nicholas Kristof have shed light on the powerlessness of many women throughout the world, and we must continue to advocate for those women loudly, it is also worth remembering that women are strong. God has granted us with unique strengths that we can either use to build up the Kingdom, or use in selfish rebellion.

Whether or not my hypothesis about little girls is true, women undoubtedly have strengths that need to be cultivated correctly. The more common conversation among women in the church concerns hardship and overcoming struggle, but that narrative needs to be supplemented. In addition to helping women overcome, the church should also help women identify their gifts and their strengths. If we fail to do this, the strengths of Christian women are not only likely to go unused, but might even be misused.

Leave a Comment
Article

Leadership Q&A – Part 1

*Post by Shannon Miles

Recently I was asked by a friend of mine to answer the following questions for her college business class. Everything is focused around leadership and I thought they would be good questions for you to ask yourselves, also. I will post the remaining Q&A in my post next month.

Enjoy!

1. What is one characteristic that you believe every leader should possess? I believe every leader should be a servant. If leaders are only interested in advancing themselves and their agendas, they will not be successful long-term. The more a leader serves those they lead, the more fulfilling their careers will be and the more their teams will elevate them.

2. What is the one behavior or trait that you have seen derail more leaders’ careers? Pride. When a leader is prideful, they do not look for ways to improve or grow. They make themselves a target for others to tear down.

3. Which is most important to your organization—mission, core values or vision? Running a young company, all of these things are essential. Our vision is perhaps most important at this time because we need people to rally around the vision. We are moving to more focus on the mission, and eventually the core values will be solidified. In my opinion, underlying theme for all mission, core values and vision is culture. We are extremely focused on developing a strong culture for our organization.

4. Does a leader need to be motivated? Absolutely. Leaders have a very difficult role and need to be supported in it. If leaders have difficulty getting themselves motivated, they need to be motivated by other leaders as they strive to learn and grow. It can be very lonely to lead an organization because you always want to appear strong and “put together” for those you lead. If you become demotivated as a leader, your team will be demotivated also.

5. Do you believe a leader is born, or made?  I believe some people have no desire to lead and they are not gifted in that capacity. However, for some people, they may be insecure or unsure of their own abilities. Sometimes all it takes for them is to have someone believe in them and encourage them to grow. In that way, I believe a leader can be made.

Leave a Comment
Article

A Few Words About Vacation Days

*Post by Julie Pierce*

This post is for all of you high-achievers out there. You pride yourself in being available 24/7 and think every text is like your own personal Bat-signal pleading for you to come to the rescue and save the city. Not taking time off is like a badge of honor you wear with pride. You’ll take a long vacation in Heaven, or maybe after your big project gets launched.

Just a word from experience for the high-achievers: what you contribute is valuable, but you are not the savior of the organization. You do not need to prove your worth and value by working non-stop. Your strength and energy and leadership have limits. Your true identity is not found in what you do for your job, or even for God, but in Christ.

This post is also for those of you who feel more overwhelmed at the idea of leaving your office than at the endless hours you spend there. You think it’s impossible to take one day off, much less all those vacation days your company gives you. You think you would be burdening others or somehow showing a lack of competence if you let them handle your responsibilities for a few days.

My word of experience for the overwhelmed: the work you do is important, but the to-do list will never be completely checked off. There will always be another email to answer, another project on the horizon, another person wanting your input. You don’t need to prove your dedication. You will not be abandoning your team by stepping away for a day or two.

As leaders, extended time away from our work brings much needed replenishment and joy. In her article titled “Should Leaders Go On Vacation?”, author and Harvard Business School professor Rosabeth Moss Kanter had this to say,

“Is there a connection between vacations and creativity, vacations and health? I think so. Pauses refresh. Everyone needs down-time to renew, reenergize, and re-bond with family. Time away while accumulating new experiences can stimulate imagination and support innovation. In short, making the link between time off and time on can be broadly beneficial.”

Obviously, when taking your vacation days you will: plan ahead, be sensitive to the timing of major initiatives in your workplace, request approval from your boss with plenty of notice, tie-up loose ends for your colleagues, and change your voicemail and email auto response.  You will also set up the appropriate boundaries needed with your co-workers and clients so that you aren’t just working from another location but are truly experiencing a break from your work.

My challenge for all of us: try and use every vacation day you have this year. Use an afternoon for a long nap or a matinee, a day to hang out with a friend, or a week to go to the beach. Your body, mind, and soul will be better for it. And so will your leadership.

Questions for reflection:

Do you find it hard to take time off?

What do you think is really behind your hesitation?

Leave a Comment
Article

Feeling Inadequate?

*Post by Shannon Miles*

If you’ve NEVER felt inadequate, don’t read any further.  I had to explain to my 6 year old daughter this week what inadequate means.  It’s tough to put feelings into words, so I told her it’s like when she takes a test at school and doesn’t have all of the answers.  I shared with her that I feel that way at work…a lot.

She took comfort in knowing mom doesn’t have all the answers.  When I was doing my devotions this morning, I also took comfort in the fact that I know I don’t need to have all the answers.

Genesis 41:15-16 –Pharaoh said to Joseph, “I had a dream, and no one can interpret it.  But I have heard it said of you that when you hear a dream you can interpret it.”   “I cannot do it,” Joseph replied to Pharaoh, “but God will give Pharaoh the answer he desires.”

This passage jumped out at me because Joseph had interpreted dreams in the past.  He knew how to do it and could have easily taken credit.  Yet, he took this huge opportunity with Pharaoh to give credit to God for his gift.  There are times when I feel inadequate to do something, even when I’ve done it in the past.  I need to be mindful to give God the credit and allow Him to work through my weaknesses.

After Joseph interpreted the dream, he recommended Pharaoh put someone in charge of Egypt to manage the 7 years of prosperity and plan for the 7 years of famine.  Recognizing God as the source of Joseph’s wisdom, Pharaoh chose him to manage the country.  Had Joseph been acting with pride, arrogance or selfish intent, his interpretation and motives would have been self-serving.  Pharaoh would have probably seen right through it and Joseph would have gone back to the dungeon.

I believe God elevates us when we acknowledge Him first.  Allow Him to place you in positions of authority, even when you feel inadequate.  It is through your weakness that He can be glorified.  It is much more rewarding when God ‘promotes’ you than when you promote yourself.

Leave a Comment
Article

Can Women Relate to a Male Savior?

*Post by Sharon Hodde Miller*

Have you ever wondered if men have a special connection to Jesus because he was a man?

Not all Christian women ask this question but some certainly do, which makes it a question worth considering. After all, Jesus represented humankind though there are some experiences he clearly never had. He wasn’t a woman.

What does this mean us ladies?

The Bible tells us that, from the standpoint of salvation, Jesus represented us all, not just one particular gender. Hebrews 4:15 explains, “For we do not have a high priest who is unable to sympathize with our weaknesses, but one who in every respect has been tempted as we are, yet without sin.” Likewise, church theologians have historically affirmed the fullness of Jesus’ humanity and the representative nature of his human experience. In St. Anselm’s Cur Deus Homo (Why God Became Man) he famously wrote of the debt that humanity alone owed but God alone could pay.

Inherent in both Scriptural and traditional statements about Christ’s humanity is the belief that Jesus was fully human and fully able to represent us. And yet, Jesus’ human experience was not like that of many humans. For one thing, he never married, a distinction that separates his human experience from a large bulk of the earth’s population. But even more significantly, Jesus’ male gender means he did not share in the experience of a half of the earth’s population.

That said, there is a question behind the question of how women can relate to a male savior. While few women doubt that they can be saved by a male savior, they do want to know if they are fully known by him. When Jesus was on earth, did he really get women in the way that he got men?

The short answer to that question is yes. Jesus did understand women on the most personal level because he created us. Jesus knows each one of us intimately because he was there at our conception and he knit us together. He knew who we would be and where our lives would take us.

But over the last three months I have learned an additional way in which woman can relate to Jesus, in a uniquely female way.

This winter I became pregnant with my first child and began to experience the symptoms of first trimester sickness. My body’s changes came as quite as shock! As someone who has had NO major health issues my entire life, it was rather jarring to experience such extended nausea and fatigue. My body has always done what I wanted it to (except in the realm of athletics!) so those three months represented a loss of control that I did not readily embrace.

This pregnancy has taught me, in a way that I did not understand before, that bringing new life into this world entails the laying down of my own body. To create new life, I must sacrifice my own comfort and well-being. But out of that sacrifice springs forth a new body and a new soul.

In this way, pregnancy is a beautiful analogy of Christ’s sacrifice. Though the pains of pregnancy and labor are nothing compared to the pains of crucifixion, it is nevertheless one of the closest pictures we have of what happened on the cross. In both instances, a physical body suffers in order that a new birth can occur. While there are plenty of other ways in which Christians can model this analogy (ie. laying ourselves down in sacrificial ways to bring about the salvation of others), it is rare that one’s physical sacrifice literally breeds new life.

Now, I don’t think that mothers have a monopoly on understanding the sacrifice of Christ anymore than married people have a monopoly on understanding Christ’s relationship to the church. However, I do think this is one area of womanhood in which we have a unique connection to Jesus. As I continue to endure the hardships of pregnancy, I can hear divine echoes amidst the illness. When I feel tired and cranky or nauseous, I can remember the sacrifices that Christ made to give me new life. As I experience my morning sickness and fatigue, I get to participate in a faint reflection of the same life-giving sacrifice modeled by Christ, all the while praying that my sacrifice leads not only to a new child, but one day a child of God as well.

Leave a Comment